Frequently Asked Questions
Find quick answers to common questions about taking tests, earning certificates, account settings, and using our study resources.
Are the English proficiency tests free to take? +
Yes! You can explore our practice modules, diagnostic quizzes, and learning guides freely. We aim to provide accessible, high-quality resources for English learners worldwide.
How do I earn and download my certificate? +
Once you log in and successfully complete an official assessment test or course module on our platform, a certificate is automatically generated and added to your My Certificates dashboard, where you can view or download it anytime.
Can anyone verify my certificate? +
Absolutely. Every certificate comes with a unique verification code and ID. Anyone, including employers or academic institutions, can verify its authenticity instantly through our public Certificate Verification Portal.
Do these certificates replace IELTS or TOEFL exams? +
No. Our certificates validate your progress, skills, and test completion within the Try English Test platform. They are intended for self-assessment, professional portfolios, and skill documentation, and do not replace official third-party standardized exams like IELTS or TOEFL iBT.
How can I contact support if I have an issue? +
If you encounter any technical issues or have questions regarding your account or tests, you can reach out to our team directly via email at support@tryenglishtest.com or by using our Contact Us page.
Still have questions?
Can't find the answer you're looking for? Our support team is always ready to assist you.